This re-definition of the roles was designed to address those concerns. It was voted on last week, and passed with a large majority among the Admods.
I wrote it, through conversation with the rest of the Admod Team (which should be declassified at some point) and through some private conversations with relevant Admin. At this point, it represents a collaborative process between much of the Team, to try and move to a healthier way of doing business.
We hope for your support and understanding through this transition.
Primary Responsibility - taking care of their forums.
Moderators are responsible for their forums. As such, they are required to check their forum at least once a day, preferably twice, and to deal with any situations that develop there. This may involve taking immediate action, or consulting the Admod Team and following their lead, at the Moderator's discretion. They may make polls in the Admod Forum to measure team feelings, but if new information comes up halfway through then it is, in the end, the Moderator's choice how to proceed.
No single Administrator has the power to overrule a Moderator in their own forum, but collectively they hold final authority. Moderators should recognize that any unilateral action they take may be challenged or undone by the Administrator Team, if they find it necessary. This may not always involve disciplinary actions, as we recognize that some innocent mistakes are always going to happen. However, if the Administrator Team find a Moderator to be irresponsible or otherwise inappropriate, that Moderator may be given the opportunity to resign gracefully, be forcibly de-modded, or even given a warning. If they resign, they are eligible to run for any Admod election except for the one to replace them. If they are forcibly de-modded, they are not eligible to run for another six months. And receiving an official warning also forcibly de-mods them, and brings them one step closer to being banned.
Moderators can pass jurisdiction of certain matters off to others if necessary. If an incident unfolds while a Moderator is away, it is the responsibility of the person who finds it. Additionally, Moderators are highly recommended to pass off jurisdiction of matters on which they aren't, or would be perceived to not be, objective (either for or against). In either of these cases, the Admod who assumes responsibility should be treated just like the Moderator would have been for the purpose of that issue.
Administrators are responsible for the board at large. Each Administrator has specific areas of responsibility, but in an emergency Administrators can always cover for each other. Just because an Administrator has responsibility for something, that doesn't mean it necessarily must be them that does it. However, it is still their responsibility to make sure that it happens. This can happen through personal action, through a poll of the team, through delegating the matter to someone qualified, or through any other method they find appropriate. What matters is that the Administrator ensures that the issue has an eventual successful resolution
Responsibilities can also be officially shuffled between the Administrators from time to time, just as Moderators shuffle forums. Administrators can even switch their entire roles with other Administrators when necessary. Care should be taken to distribute the load evenly, and avoid putting too much power in any one pair of hands.
All Administrators are required to fill in for Mods when they're gone. When covering for a Moderator in a particular forum, they have the same authority and responsibility there as the Moderator they're covering for.
Account Administrator: Kelly
Chat/PM Administrator: Cashew
Policy Administrator: NigelFt
Admod Forum Administrator: Amcan
Information Administrator: Bipolar Bear