QueenWS Posted May 30, 2016 Share Posted May 30, 2016 I am not sure if I am allowed to post this here but if I am not I am sorry. Currently doing a research paper on booking.com and I need a few answers for this service. If you do, do you mind filling in this short questionnaire: 1. How many times did you make use of booking.com?2. Can you tell us something about your experience in booking.com?3. How did you get directed to booking.com? (Friends, family, news, TV, advertisements)4. How were you by approached booking.com?(did they approach you often or aggressively)5. Why did you choose for booking.com?6. Do you often make use of booking.com7. Have you or somebody in your home ever received a personalized offer from booking.com? When?8. How accurate was the accommodation from the information, pictures, and reviews that were given on the website?9. Were you able to find an accommodation that had your wants and needs? (Certain specific rooms, location, service, price range)10. How was the customer service booking.com provided you during your whole booking process?11. Did you face any difficulties while booking?12. Do you recommend using booking.com? 13. Any last comment on what you liked about booking.com or if they should change their way of handling matters.Please include the name, age and occupation(Work occupation, student, housewife etc.) (first names only) thank you very much Link to post Share on other sites
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